Privacy Policy for LEVEL

Level has created this privacy statement in order to demonstrate our firm’s commitment to privacy.The following discloses our information gathering and dissemination practices for

What sort of personal information we collect?

We will only collect information that is necessary and relevant to the proper undertaking of our business.

The types of personal information we collect may include name, email address,mobile phone number, year of study, student status of degree account details and GPS location we may also collect additional information from End-users in order to improve our services and performance..

Why do we require Personal information?

There are various reasons why we might need to collect, hold, use or disclose personal information and this will depend upon the specific service that we are providing

Usually the main reason that we will need to collect End users personal information will be to provide our services to you. Our main services relate to one to one tuition services to students online and offline. Our tutions services will mostly be academics, skills and sports on our platform, Our services are primarily delivered through internet and in person.

We may also use personal information for other reasons, Including.

  • To prevent fraud and other criminal activities.
  • To assist us to run or business and improve our services and performance, Including setting up our services, understanding the year level of students, understanding the progress of, and services required by students and tutors
  • To provide customer and technical support
  • To comply with legal obligations and
  • For our marketing purposes

There is no obligation to provide personal information for use by us but if you do not provide us with personal information that we require, we may not be able to provide the information or services that you require

How do we use or disclose the personal information?

We may use and disclose personal information for the purpose for which it was collected or for a related purpose such as

  1. To set up and activity your account with Level
  2. To consider a request for a service or product
  3. To enable us to provide a service or product
  4. To facilitate, process and respond to the academics skills and sports queries of users
  5. To facilitate online chat and assistance to the users
  6. To carry out or respond to other queries or requests by the users
  7. To provide information that is requested
  8. To facilitate and process payments of our services
  9. To assist us in providing and improving our services.
  10. To ensure the safety of both the parties
  11. To assist the third parties assist with marketing
  12. To consider any concerns or complain against us

Do we use personal information for marketing purpose?

As part of the services that we provide we may:

  1. Use personal information that we have collected to identify Levelapp product or service that may benefit a particular person or group of people
  2. Contact individuals from time to time to let them know about Level product or service that we believe might be of interest of them and

By providing personal information to us, you consent or confirm that consent has obtained to include the personal information in our database to be used for the purposes described above, however, an individual can opt-out, or make a request not to receive marketing communications from us by writing to us by email at

We don't use personal information for public relations purpose without prior consent.

What if you want to make a complaint about some aspect of procedures?

We are committed to maintaining and protecting the privacy policy of the users, if you are concerned with any personal information used wrong, Please send to

Protecting Identity

Where ever it is practicable,we will provide an individual with the option not to identify themselves when dealing with us.

Changes to the Policy

From time to time it may be necessary for us to review and revise the policy. We reserve the right to change our privacy policy at any time.

How can you contact us?

How can you contact us? Please don't hesitate to contact us in relation to any privacy related concerns at