At LevelApp, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, or communicate with us.
By using LevelApp, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, student’s name, age, and learning preferences.
- Payment Details: For transactions, we collect payment-related information via secure third-party providers (we do not store card details).
- Usage Data: IP address, browser type, time spent on pages, and other analytics for service improvement.
- Communication Records: Emails, chats, and feedback collected during support or consultation.
2. How We Use Your Information
We use your data to:
- Provide and personalize our services
- Communicate with you about updates, sessions, or offers
- Improve our platform and user experience
- Ensure platform security and integrity
- Comply with legal obligations
We do not sell or share your personal data with third parties for marketing purposes.
3. Data Protection & Security
We use industry-standard encryption, access controls, and monitoring to protect your information. All data is securely stored and handled with care.
Despite our best efforts, no method of transmission over the internet is 100% secure — but we do everything possible to keep your data safe.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, track usage patterns, and remember preferences.
You can modify your browser settings to block cookies, but doing so may affect the platform experience.
5. Third-Party Services
We may integrate third-party platforms (e.g., payment gateways, analytics tools, lesson platforms) that handle limited data under their own privacy policies. We only partner with trusted providers.
6. Access, Correction & Deletion
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (subject to retention policies)
To make such requests, please contact us at contact@levelapp.in
7. Children’s Privacy
We take the privacy of children seriously. We only collect necessary student information through the parent/guardian, and do not directly engage with or solicit data from minors without consent.
8. Policy Updates
This Privacy Policy may be updated from time to time. We will notify users of significant changes through email or a notice on our website.